Privacy Policy

Effective Date: Dec 12, 2023

Welcome to FANTRAVEL CORPORATION ("we," "our," or "us"). Your privacy is of utmost importance to us, and we are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and share your personal data when you use our services, including our website, mobile applications, and any related services (collectively, the "Services").

‍1. Information We Collect
‍We may collect a wide range of personal and non-personal information, including:
‍Registration Information: When you create an account or use our Services, we may collect your name, email address, password, and contact details.
‍User-Generated Content: We collect the information you submit through reviews, ratings, comments, photos, and other content you share on our platform.
‍Booking Information: We gather data related to your bookings, reservations, preferences, and interactions with travel-related services.
‍Device and Usage Information: We automatically collect data about your device, including your IP address, browser type, operating system, and pages you visit. We also collect information about how you use our Services, such as your search queries and interactions.
‍Location Information: With your explicit consent, we may collect precise location data to provide you with location-based services and personalized recommendations.
‍Payment Information: When you make bookings or transactions, we collect payment information, such as credit card details and billing addresses.

‍2. How We Use Your Information
‍We use your information for a variety of purposes, including:
‍Service Delivery: To provide, personalize, and improve your experience on our platform, including processing bookings and reservations.
‍Communication: To communicate with you about your bookings, account updates, and promotional offers related to our Services.
‍Analytics and Research: To analyze user behavior, preferences, and trends, and to conduct research aimed at enhancing our Services.
‍Legal Compliance: To comply with applicable laws, regulations, and legal obligations, and to respond to legal requests and disputes.

‍3. Sharing Your Information
‍We may share your information in the following ways:
‍With Partners: We share information with our trusted partners, such as hotels, restaurants, airlines, and tour providers, to facilitate your bookings and improve your travel experience. These partners are required to uphold strict privacy standards.
‍Service Providers: We engage third-party service providers to assist us in operating, maintaining, and enhancing our Services, including data storage, analytics, and customer support. These providers are contractually obligated to protect your data.
‍Legal Requirements: We may disclose information when required by law, legal process, or to protect our rights, privacy, safety, or property. This includes sharing data with law enforcement agencies and regulatory authorities when necessary.
‍Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction, subject to confidentiality agreements.

‍4. Your Choices
‍You have options to manage your personal information:
‍Account Settings: You can review, update, or delete your account information through your profile settings. Please note that certain data, such as booking history, may be retained for legal and operational purposes.
‍Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails. However, you will continue to receive essential transactional communications.
‍Data Access and Deletion: You have the right to request access to your personal data and request its deletion, subject to legal requirements. Please contact us at support@fantravel.com for assistance.

‍5. Security
‍We implement stringent security measures to protect your information. However, please be aware that no data transmission over the internet is entirely secure. We continuously monitor and update our security protocols to safeguard your data from unauthorized access, disclosure, alteration, or destruction.
‍Encryption: We use industry-standard encryption techniques to protect your data during transmission and storage.
‍Access Controls: Access to your data is restricted to authorized personnel only, and we maintain strict access controls to limit data exposure.
‍Data Retention: We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

‍6. Changes to This Policy
‍We may update this Privacy Policy periodically. Significant changes will be communicated through our platform or other means.

‍7. Contact Us
‍If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at support@fantravel.com.
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